Privacy Policy

Last updated: September 22, 2025

Dose of Healing Psychotherapy and Counselling Services (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in compliance with Canadian privacy laws.

Information We Collect

We collect personal information that you provide directly to us, such as:

  • Your name, phone number, and email address

  • Information shared when booking sessions, filling out forms, or contacting us

  • Information needed to provide psychotherapy or counselling services

We do not collect information from third parties and we never sell your information.

How We Use Your Information

We use your information only for purposes directly related to our services, including:

  • Providing psychotherapy and counselling sessions

  • Scheduling, billing, and appointment reminders

  • Responding to inquiries and providing resources

  • Maintaining records as required by professional and legal standards

  • Ensuring the security and proper functioning of our website

Website, Cookies & Squarespace

This website is hosted on Squarespace, which may use cookies and similar technologies to:

  • Improve website performance and security

  • Remember your preferences (such as language or form entries)

  • Provide analytics to help us understand how the website is being used

You can disable cookies in your browser settings, but this may affect how the site functions.

Sharing of Information

We will only share your personal information in limited situations:

  • When required by law (e.g., court order, legal investigation, or safety concern)

  • To protect your safety or the safety of others

  • During a business transition (e.g., if ownership of the practice changes)

  • With your explicit consent

Data Retention

We keep your personal information only as long as necessary to provide services and comply with professional, ethical, and legal obligations. Once information is no longer required, it will be securely deleted or anonymized.

Protecting Your Information

We take reasonable technical and organizational steps to protect your information, including security measures provided by Squarespace. However, no system is 100% secure, and transmitting information online always carries some risk.

Minors

We do not knowingly collect personal information directly from children under 18. If services are provided to minors, a parent or guardian must provide consent.

Your Rights

As a client in Canada, you have the right to:

  • Access and request a copy of your personal information

  • Ask us to correct or update your information

  • Request deletion of your information (when legally possible)

  • Withdraw your consent for us to use your information

To make a request, please contact us using the information below. We will respond in accordance with Canadian privacy laws.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised version will be posted here with the updated date.

Contact Us

If you have any questions about this policy or how your information is handled, please contact us at:

Dose of Healing Psychotherapy and Counselling Services
Email: contact@doseofhealing.ca
11615 McVean Drive, Brampton, Ontario L6P 4N5, Canada